Privacy Policy
Last updated: 2023-02-14
Introduction
This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, use our services, or communicate with us, and your rights with respect to that data.
Data Controller
We are the data controller for the personal data we collect from you or about you. Our contact information is:
Memorelab - luis@memorelab.com - +5511932160204
Types of Personal Data We Collect
We may collect the following types of personal data about you:
Contact information (such as your name, email address, and phone number)
Billing information (such as your credit card number and billing address)
Demographic information (such as your age, gender, and location)
User-generated content (such as comments, reviews, and other feedback)
Technical data (such as your IP address, browser type, and device type)
Usage data (such as the pages you visit and the actions you take on our website or with our services)
Marketing and communication data (such as your preferences for receiving marketing communications from us)
How We Collect Your Personal Data
We may collect your personal data in a variety of ways, including:
When you visit our website and provide us with your personal data
When you sign up for our services
When you contact us by email, phone, or other means
When you participate in surveys, contests, or other promotional activities
When we collect information about you from third-party sources (such as social media networks)
How We Use Your Personal Data
We may use your personal data for the following purposes:
To provide our services to you
To communicate with you about your use of our services and respond to your inquiries
To send you marketing communications that we think may be of interest to you
To analyze how our website and services are used
To comply with legal and regulatory requirements
Legal Basis for Processing Your Personal Data
We may process your personal data on the following legal bases:
Your consent to the processing of your personal data
The performance of a contract with you or to take steps at your request before entering into a contract
Compliance with legal obligations to which we are subject
Legitimate interests pursued by us or by a third party
Disclosure of Your Personal Data
We may disclose your personal data to third parties for the following purposes:
To service providers who perform services on our behalf, such as payment processing, customer support, and marketing
To third-party partners who help us market and promote our services
To our professional advisors, such as lawyers and accountants
To government or law enforcement authorities when required by law
International Data Transfers
Your personal data may be transferred to and processed in countries other than the country in which you are located. These countries may have data protection laws that are different from the laws in your country.
Security of Your Personal Data
We take appropriate technical and organizational measures to protect your personal data from an accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal data.
Retention of Your Personal Data
We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, or as required by applicable laws or regulations.
Your Rights
You have the following rights with respect to your personal data:
The right to access your personal data
The right to have your personal data corrected if it is inaccurate or incomplete
The right to have your personal data erased (also known as the "right to be forgotten")
The right to restrict the processing of your personal data
The right to data portability (the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format)
The right to object to the processing of your personal data on certain grounds, such as if the processing is for direct marketing purposes
The right to withdraw your consent to the processing of your personal data at any time (where we are relying on your consent to process your personal data)
To exercise any of these rights, please contact us using the contact information provided in Section 2 above.
Cookies and Similar Technologies
We use cookies and similar technologies to collect certain information about your use of our website and services. For more information about how we use cookies, please see our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices. If we make any material changes, we will notify you by email (if we have your email address) or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of your personal data.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us using the contact information provided in Section 2 above.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our privacy and data protection practices. If you have any questions, concerns or requests regarding this Privacy Policy or our processing of your personal data, please contact our DPO using the contact information provided in Section 2 above.
Complaints
If you have concerns or complaints about our processing of your personal data, we encourage you to contact us first instance so that we can attempt to address your concerns. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
This Privacy Policy was last updated on the date indicated at the top of the page. We reserve the right to amend this Privacy Policy from time to time. Any changes we make to this Privacy Policy will be posted on our website.